Why Dentist Reviews Are So Important
It’s very important to find a dentist that you can trust to take the best care of you and your family. One of the best way to do that is by reading dentist reviews. You can trust the recommendations of your friends and neighbors to find the best health care providers, including dentists. At Inglewood Family Dental we’re proud of our great reviews from happy patients. We offer free initial consultations as a way for people to come meet us and see the level of care that we provide. When you’re reading reviews and trying to interpret them to figure out if you want to schedule an appointment with that dentist here are a few things that can help you:
Read As Many Dentist Reviews As Possible
Online testimonials can provide a lot of information, but it’s always best to read as many reviews as possible to get a better understanding of the quality of the dentist’s care. If the practice has more positive reviews than negative ones then it’s possible that the negative ones aren’t really about the care provided or that they are overly critical.
Some reviews are bound to be negative just because some people have unrealistic expectations. Reading a wide cross section of the reviews and reading many reviews will give you a clearer picture of what you can expect from that dental practice. If there aren’t that many reviews you can always ask the practice for more reviews or for references.
Pay Attention To The Tone Of The Dentist Reviews
Tone is very important when you’re reading a review and unfortunately it can be hard to pick up on the tone when you’re just looking at words on a screen.
The star rating that the reviewer gives is important, but it’s the written review that will have the best information.
Look to see if the person’s tone is happy or negative. In general the tone of a review is positive if the reviewer mentions more positive things than negative things.
If they mention nothing but negatives then the tone of the review is negative. If the tone is generally positive then you can assume they were happy with the service that they got.
How Did The Dentist Respond To The Reviews?
If there is a response to any negative reviews that can you tell a lot about the dental practice. Replies should be professional and should be addressing only the negative points of the review. They shouldn’t be combative or reactionary.
If the dental practice apologizes and addressed each negative point in a calm and productive way that indicates that the practice is well run and professional.
If the response is reactionary, angry, or negative that means you should probably avoid that practice. Accidents happen, people have bad days, and things go wrong. But how the dentist takes responsibility for those things and address bad reviews reveals the character of the practice.
Schedule An Appointment
Ultimately the best way to find out if a dentist and the dental practice will be right for you is to schedule an appointment. You need to visit the practice, talk to the staff, and meet with the dentist in order to know if you’re going to be comfortable with the care that you receive and comfortable with the practice.
Call us at Inglewood Family Dental anytime for a free consultation. We’d love to meet you and show you how we can help you take great care of your teeth and help your kids learn great dental habits that will give them healthy smiles for life.
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