Appointment & Office Policies

Our Dental Appointment & Office Policies

At Inglewood Family Dental, good communication about your upcoming dental appointment & patient education is a very high priority for us. We believe that it is important that you and your family are well informed about the condition of your oral health.

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Our practice takes an approach of educating you as to what your treatment options are and explaining why we have recommended a specific dental treatment for your condition. It is our goal to provide a high standard of dental care.

Our dental services are tailored to meet the specific and ever-changing needs of your entire family.  Whether you are looking for Emergency Dental CareCosmetic Dental OptionsFamily Dentistry or Children’s Dentistry, Inglewood Family Dental is committed to helping you achieve and maintain healthy smiles for a lifetime of dental health and wellness.

Due to the Canadian Personal Privacy Act (see our privacy policy), we are unable to access any specific information from your dental insurance company regarding your dental plan. It is your responsibility to know the parameters of your coverage, such as annual maximums, frequencies, renewal dates, and any other limitations. We also extend the option of direct billing (also called assignment) for special considerations.  However, your insurance company must accept this service.

Please understand that it is your responsibility to keep track of your upcoming dental appointment. As a courtesy, we send out reminders via email and/or text 2 weeks before your scheduled appointment and make confirmation calls 4-7 days prior to your appointment. Although we will make every effort to contact you before any appointment, it is ultimately your responsibility to ensure that you will be at your appointment unless other arrangements have been made in advance with our office.

Our clinic requires a minimum of 2 business days’ notice if an appointment needs to be rescheduled.

here are many times when our patients require urgent or emergency treatment and therefore require an appointment as soon as possible. When patients give the clinic advance notice to rebook a scheduled appointment, this time, can, in turn, be allocated to those patients in need of urgent treatment. In this way, the clinic can best serve the needs of ALL patients.

At Inglewood Family Dental, our goal is for you to have a pleasant experience in our office. We strive to serve you to the best of our ability in helping you attain a high level of dental and overall well-being.

We encourage you to request a new patient exam, so we can explore with you how to maximize your dental and oral health.